How can we help?
Find an answer in the FAQ or the tutorials, or ask the NetNest team directly.
Tutorials
Step by step: building your site, publishing, connecting a domain and more.
Forum
Ask other artists, managers and the NetNest team.
Plans and pricing
What's in each plan, and how does billing work?
Frequently asked questions
How do I put my site live?
Open your site and click Publish, or go to Site settings → Publishing. Your site is then on its own NetNest address (yoursite.netnest.be). Publish again to put any change live.
How do I connect my own domain?
From the Basic plan. Go to Site settings → Publishing and add your domain. You'll then see which DNS records to set at your domain registrar; once they're right, your site is on your own domain with a secure connection.
What can I do for free?
Design as much as you like and put one site live on a NetNest address, with 1 GB bandwidth and 50 form submissions per month. Free sites show a small “Made in NetNest” badge.
How do I cancel my subscription?
Go to Workspace settings → Billing and open subscription management. A cancellation takes effect at the end of the period you've already paid for.
Can my manager or label work with me?
Yes. Invite them via Workspace settings → Team. With a manager plan (€35 per month) managers join their artists as free guests, can give artists access to their own site and can transfer a site.
Where do messages from my contact and booking forms go?
You get every message by email, and you'll find them all in Site settings → Forms, with CSV export.
How do I show up better in Google?
Fill in a title, description and share image in Site settings → SEO. Your site automatically gets a sitemap, and upcoming shows from your tour data appear as events for Google.
I forgot my password.
Click “Forgot password” on the login page and enter your email address. You'll get a link to choose a new password.
Contact us
Can't find your answer? Send us your question and we'll reply by email.